Why ToolGuys.com?

Use ToolGuys.com as your single source of quality tools and cut the time and effort needed to handle multiple vendors, multiple purchase orders, and multiple shipments.

As an independent industrial distributor, we know our customers, the demands of our operations, and the requirements of our business. While competition has always been tough, we’ve managed to succeed through our experience, hard work, and personal attention.

Our History:

For 50 years, our company has served Government, Industrial and Home Shops with a large selection of top quality products and dependable service. Our products range from machinery, tooling and precision tools, to books, training videos and project steam engine kits for the metalworking professional or hobbyist.

At ToolGuys, our goal is to provide you with the quality tools and shop accessories you need at an affordable price. Contact us if you need a particular machine or tool. If we don't have it, we will try to find it for you through one of the many sources available to us.

Privacy Policy:

ToolGuys (TG) takes very seriously the privacy of the Site users and the security of your personal information. It is ToolGuys aim that if your personal information is processed by TG, you at all times shall feel confident that your privacy is respected and that due care is taken regarding your personal information.

The purpose of this statement is to set out the principles governing TG’s use of personal information, which TG obtains about you. By accessing the Site you agree to the following terms. If you do not agree to them, you may not use the Site.

TG will comply with any applicable national data protection laws that govern the collection and use of personal information, and which will apply to the activities of TG.

TG collects personal information such as first name, last name, e-mail address, country of residence and other information, which is voluntarily submitted by the users of the Site. The personal information provided by you will be processed for the purpose of providing the information and services you request as well as for marketing, sales and product development purposes. TG may give personal information to third parties.

Cookies

When you view one of our websites, we may store some information on your computer. This information will be in the form of a "cookie" and will help us better serve you. Cookies are small text files that a website transfers to your browser, which may then store the cookie on your hard drive. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis. Cookies cannot contain virus or harmful program code. It does not require large space on your hard drive and can be deleted.

This information allows us to measure site activity and to tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit. By showing how and when our visitors use this website, this information can help us to improve our website on a continual basis.

If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so. In Internet Explorer in Tools / Internet Options / Security (Privacy or Advanced in older versions).

TG does not assume any responsibility for the privacy practices or the contents of external web sites to which the Site contains links.

Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future, or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of any email.
If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to customerservice@toolguys.com for review.

Privacy Policy Changes

This policy was created on 06-01-2002.
TG may at any time revise the terms of this Privacy Policy by updating it.

If you have any questions regarding TG’s processing of your personal information, you are welcome to contact us.

ToolGuys a division of Wallacecraft LLC.
125 North Tecumseh Road
Springfield, Ohio 45504
1-800-878-8562
Fax 1-937-882-6648
Customerservice@toolguys.com

Warranty

As the seller we make no warranties, expressed or implied, of performance, merchantability, workmanship, fitness, quality, durability or suitability of the merchandise in any respect including its fitness for the purpose and uses of the buyer. Since we cannot control the manner or use of products after their sale, we will not be responsible for any consequential or indirect damages. Campbell Tools shall not be liable for injuries or death to persons or property damages occurring during use of our products. The price of any defective item is the limit of our liability.

Out of Stock Items

If we should find ourselves temporarily out of an item on your order, it will be put on back order and will be shipped as soon as possible at actual shipping rates. Unless we have customer authorization to hold merchandise on backorder longer than 90 days, it will be automatically cancelled and you will be notified.

Satisfaction Guarantee

Our products are satisfaction guaranteed. If you are dissatisfied with any of our products, return it in its original condition within 5 days of receipt of merchandise and we will replace it or refund your money. Returns due to customer error must be returned prepaid and are subject to restocking charges. All items are subject to a 15% restocking fee. All defective products will be replaced at our expense. Special order merchandise or merchandise held by customer for over 30 days will not be accepted for return.

Legal Notices

Trademarks and Copyrights

ToolGuys is a trademark of Wallacecraft LLC.

This Web Site contains many ToolGuys Company and third-party trademarks and service marks. All trademarks and service marks are the property of their respective companies. All rights to the intellectual property contained in the Web Site, including copyright, trademarks, trade secret, and patent rights are reserved. Statutory notice contained herein represents trademark status in the United States.

TERMS OF SITE ACCESS

Please review these ToolGuys Web Site Terms of Access. Entering into this Web Site indicates that you have reviewed the Web Site Terms of Access and have agreed to be bound by these terms.

Disclaimer/Information Accuracy

All information provided on this Web Site is subject to change without notice. While efforts have been made to make this Web Site helpful and accurate, due to the open nature of this Web Site, and the potential for errors in the storage and transmission of digital information, ToolGuys does not warrant the accuracy of information obtained for this Web Site.

ALL MATERIALS POSTED ON THIS SITE ARE "AS IS" AND WITHOUT WARRANTIES EXPRESSED OR IMPLIED. TOOLGUYS DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. TOOLGUYS DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERUPPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. TOOLGUYS DOES NOT WARRANT OR REPRESENT THE USE OF MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, OR RELIABILITY.

Access And Use Of Information

Access to this Web Site is limited to viewing the linked Web pages solely for legitimate business purposes to access the information provided by Tool Guys at this Web Site. Any access or attempt to access other areas of the Tool Guys computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this Web Site other than in connection with a legitimate business purpose.

Access to this Web Site does not constitute a right to copy or use any of the intellectual property of ToolGuys or its suppliers.

TERMS AND CONDITIONS OF PURCHASE

Acceptance of Terms and Conditions

Orders are accepted on the basis of terms and conditions in effect at the time the order is received and approved by the "Seller" at "Seller's" Main Offices. Acceptance of any products delivered hereunder by "Seller" or any of its Affiliates or Assignees shall constitute Buyer's agreement to these terms and conditions as described in this document or in our invoices and order forms. No conditions stated by Buyer in its offer or acceptance shall be binding on "Seller" if in conflict with, inconsistent with, or in addition to, "Seller" terms and conditions. Credit is conditional upon determination by "Seller" each time an order is received.

Prices

Prices and pricing policies will be those set forth in "Seller" price lists in effect at the time of shipment. Prices are subject to change without notice.

Terms Of Payment

Unless otherwise agreed to in writing, upon approved credit, terms of payment shall be made by credit, debit or p-card.

Past due invoices are subject to a service charge of 1 1/2% per month (18% per annum, or the maximum legal rate) from invoice date until paid.

Orders are subject to a minimum charge of $25.00. Returned checks are subject to a $15.00 charge.

If Buyer fails to fulfill these terms, or if "Seller" at any time has any doubt as to Buyer's financial responsibility, "Seller" may demand immediate full payment and decline to make further deliveries except against cash or satisfactory security.

Any indebtedness owing from Buyer to "Seller" can be set off and applied by "Seller" and associated companies on any indebtedness at any time, either before or after maturity or demand.

Deliveries

Products will be delivered F.O.B. at the "Seller" location of origin or factory of manufacturer (on machinery and heavy equipment) in good condition and properly consigned, at your risk. Prepayment or allowance of freight by TG shall not affect this provision. We shall not be liable for any injury, loss, damage, or delay in delivery resulting from the handling or use of the goods after or during such delivery.

Returns

Customer must obtain a return goods authorization ("RGA") prior to returning goods. Unless we have erred in filling your order, all returns must be prepaid. No merchandise will be accepted for return which is customized or which has been held for over 30 days. We reserve the right to determine if the Buyer has abused the item in question. If it cannot be returned to stock, credit will not be given. All returns must be accompanied by the original shipper or invoice. Orders returned due to customer error must be prepaid and are subject to restocking charge. No merchandise will be accepted without an "RGA."

Sales And Other Taxes

Unless otherwise stated, "Seller" prices do not include any taxes whatsoever. Buyer agrees to indemnify "Seller" against payment of the same, whether or not included on Buyer's original invoice.

Title

Title and Security interest to the merchandise shall remain with "Seller" until payment to "Seller" of full purchase price by Buyer. "Seller" retains the right to repossess, and any other remedies provided by law.

Disclaimer Of Warranties

Buyer acknowledges and agrees that the merchandise is of a size, design, capacity and manufacture selected by Buyer; that "Seller" is not a manufacturer of the merchandise; and as between "Seller" and Buyer: THE BUYER PURCHASES THE MERCHANDISE AS IS AND THAT "SELLER" HAS NOT MADE, NOR DOES IT MAKE ANY REPRESENTATION OR WARRANTY OR AGREEMENT WITH RESPECT TO THE FITNESS, MERCHANTABILITY, CONDITION, QUALITY, DURABILITY, OR SUITABILITY OF THE MERCHANDISE IN ANY RESPECT, INCLUDING ITS FITNESS FOR THE PURPOSES AND USES OF THE BUYER, OR AS TO "SELLER" TITLE THERETO (EXCEPT) AS TO ACTS OR OMISSIONS OF "SELLER" ITSELF), OR ANY OTHER REPRESENTATION OR WARRANTY OR AGREEMENT OF ANY KIND OR CHARACTER, EXPRESS OR IMPLIED WITH RESPECT THERETO, ALL OF WHICH ARE HEREBY SPECIFICALLY DISCLAIMED.

Limitation Of Liability

IN NO EVENT SHALL "SELLER" BE LIABLE FOR LOSS OF PROFITS, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY BREACH OF THIS AGREEMENT OR OBLIGATIONS UNDER THIS AGREEMENT, NOR SHALL "SELLER" BE LIABLE FOR ANY DAMAGES CAUSED BY DELAY IN DELIVERY, INSTALLATION, OR FURNISHING OF THE MERCHANDISE OR SERVICES BY ANY MANUFACTURER OF THE MERCHANDISE OR OTHERWISE.

Indemnity

The buyer shall defend and indemnify "Seller" from and against any and all loss of or damage to the merchandise, usual wear and tear excepted; any claim, cause of action, damages, liability, cost or expenses (including attorney's fees) which may arise or be incurred in any manner in favor of any person relating to the merchandise or any part of the merchandise, including by way of example but not of limitation, claims arising out of or incident to the construction, purchase, delivery, installation, ownership, leasing, sale, or return of the merchandise or as a result of its use, maintenance, repair, operation or condition thereof, whether or not any claimed defects in such merchandise or latent or are discoverable; and any claim, cause of action, cost, or expense arising for alleged patent infringement of, for, or as a result of claims for alleged strict liability in tort. The obligations of Buyer herein contained shall survive the expiration of the Agreement as to any loss, damages, claims, causes of action liabilities, costs, or expenses.

Notice To Subsequent Purchaser Or Repacker

For imported articles, the requirements of 19 U.S.C. 1304 and 19 CFR part 134 provide that the articles or their containers must be marked in a conspicuous place as legibly, indelibly, and permanently as the nature of the article or container will permit, to indicate to an ultimate purchaser in the United States the English name of the country of origin of the article.

PRODUCT SAFETY WARNING

Cutting tools may shatter when broken. Wearing eye protection is strongly recommended in the vicinity of their use.

MATERIAL SAFETY DATA SHEETS DISCLAIMER

Note: Material Safety Data Sheets are provided as a convenience to customers. The information provided is believed to be accurate and represents the best information available to us from the manufacturer and MSDS developer. However, we offer no warranty of merchantability or any other warrant, express or implied, with respect to such information, and assume no liability resulting from its use. You should make your own investigation to determine the suitability of the information for their particular purposes. In no way shall we, the manufacturer, or the MSDS developer be liable for any claims, losses, or damage of any third party or for lost profits or any special, indirect, incidental, consequential, or exemplary damages, howsoever arising, even if the manufacturer or MSDS developer has been advised of the possibility of such damages.

Terms & Conditions